If police in Panaji harass, beat or illegally detain you, first send a written complaint to the Superintendent of Police. If nothing happens, apply to the Magistrate or file a writ petition in the Bombay High Court (Goa Bench). Only a court can convict and sentence a police officer. JanKavach gives free legal aid.
What to do, step by step
- Write down the facts: date, time, place, the officer's name or badge number, and any witnesses. Keep photos and videos safe.
- If you are injured, get a medical examination at once and keep a copy of the report. You can also ask the Magistrate to order one.
- Send a written complaint to the Superintendent of Police (SP) of Panaji by registered post or email (BNSS section 173(4), earlier CrPC 154(3)). Keep the receipt.
- If the FIR is still not registered, apply to the Magistrate at the Panaji court (BNSS section 175(3), earlier CrPC 156(3)).
- Complain to the State Human Rights Commission or the NHRC (helpline 14433). These bodies can recommend action but cannot sentence anyone.
- For protection and compensation, file a writ petition under Article 226 in the Bombay High Court (Goa Bench). JanKavach helps with this for free.
Where to go in Panaji
- Panaji District & Sessions Court / Magistrate Court: for FIR orders and criminal complaints
- Office of the Superintendent of Police, Panaji: for written complaints
- District Legal Services Authority (DLSA), Panaji: for a free lawyer. National helpline 15100
- Bombay High Court (Goa Bench): for writ petitions
- In an emergency, call 112
Frequently asked questions
How do I file a complaint against police in Panaji?
First send a written complaint to the SP of Panaji. If there is no response, approach the Magistrate or the Bombay High Court (Goa Bench). You can also file a free complaint on JanKavach without going to a police station.
What if police in Panaji refuse to register my FIR?
Send a written complaint to the SP. If the FIR is still not registered, ask the Magistrate to order it, or file a writ petition in the High Court.
Which court can punish a police officer for torture?
After a trial and conviction, the competent Magistrate or Sessions Court passes the sentence. The High Court in a writ can order protection, investigation and compensation. Departmental action is separate, and prosecuting a public servant may need prior sanction in some cases.
Is legal help free in Panaji?
Yes. JanKavach provides free legal aid for police harassment and human rights violations. You can also get a free lawyer through the DLSA or NALSA (15100).
Do I have to go to the police station to complain?
No. You can submit a complaint online on JanKavach without visiting a police station. Your details are kept confidential.
General legal information, not legal advice. Laws, section numbers and helpline numbers can change, so please confirm with an advocate.